If this setting is off, then you will get an echo, bad sound quality or no sound. If you're using a Plantronics wireless headset for your desk phone, on the charging base will be a compatibility dial. #3 Make sure compatibility dial is correct Keep testing, until you find the right balance and the Plantronics headset echo is gone.
If you find it hard to hear and be heard, adjust your volumes one at a time until you're at a comfortable volume.įor example: Adjust the volume up once on your headset, turn your phone volume up to 60%, Adjust the mic setting on your charging base one click up. Adjust the volume down on your headset a few times. Adjust the speaker volume down on the charging base. Adjust your microphone volume down on the charging base (some models have a number you adjust, others have a minus button you click). #Morphvox pro echo problem manual#
Reference your headset manual to find your volume controls. One of the most common cases of echo is caused when these volumes are up to high. If you're using a wireless Plantronics headset, chances are you have volume controls on the headset as well as the charging base. You may also have sidetone enabled and will want to disable this to avoid the echo.
If you're using your Plantronics headset on a computer, adjust the headset volume on your computer down 50-70% as well. When you have your phone volume up to 100% this alone can cause echo or distortion. If this guide doesn't fix your Plantronics headset echo problem, contact us and we can help further.įirst, if you're using a corded desk phone, start by In this guide it will be a challenge for me to provide the exact adjustments for each Plantronics headset model that you would be using. If they keep hearing their own voice as they talk, that can be a frustrating experience. If you're on an important phone call and you can't focus because you hear every word back in your headset, it may not be worth using the headset. There's two forms of echo that could be happening.īoth can be extremely frustrating. Echo in a headset is common and can usually be resolved by a few adjustments.
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